1. Introduction
This Cookie Policy explains how cookies and similar tracking technologies are used on the website of The Star Brisbane Casino. It describes what cookies are, the categories in use, the purposes for which they are applied, and the options available to manage preferences.
This policy should be read together with the Privacy Policy, which provides broader information about the collection, use, disclosure and protection of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using the website, you acknowledge that you have read and understood this Cookie Policy. Where cookies collect personal information, your consent is required before those cookies are activated, except where they are strictly necessary for the operation of the site.
2. What Are Cookies
Cookies are small data files placed on your device when you visit a website. They allow the website to recognise your device across pages and sessions, store certain preferences, and record information about your activity.
Similar technologies include tracking pixels, web beacons, local storage objects and device fingerprinting scripts. References to “cookies” in this policy include these related technologies unless stated otherwise.
Cookies may be set directly by the website (first-party cookies) or by third-party services used by the website, such as analytics providers or advertising networks (third-party cookies). They may persist only for a single session or remain on your device for a defined period after you leave the site.
3. Categories of Cookies Used
Cookies used on the website are categorised as follows:
Essential
- Purpose: Session management, login authentication, payment security, load balancing, fraud prevention, anti-money laundering compliance functions
- Consent required: No
Performance
- Purpose: Monitoring site speed, error logging and technical diagnostics
- Consent required: Yes
Functionality
- Purpose: Remembering language settings, display preferences and previous interactions
- Consent required: Yes
Analytics
- Purpose: Tracking aggregated usage patterns, page visits and navigation behaviour
- Consent required: Yes
Marketing
- Purpose: Delivering targeted content, remarketing and measuring campaign effectiveness
- Consent required: Yes
Security
- Purpose: Detecting suspicious activity, enforcing access controls and supporting regulatory compliance
- Consent required: No, where strictly necessary
Essential cookies and security cookies that are strictly necessary for the operation of the site may be set without prior consent. All other categories require express, informed consent before activation.
4. Consent
4.1 How Consent Is Obtained
When you first visit the website, a consent banner is displayed. This banner presents three equally visible options: Accept All, Reject All and Customise. Selecting Customise allows you to enable or disable individual cookie categories.
Consent is not assumed from continued use of the site. Scrolling, clicking or navigating the site is not treated as acceptance of non-essential cookies.
4.2 Standards for Valid Consent
In accordance with OAIC guidance under the Privacy Act 1988, consent collected in relation to cookies must be:
- Voluntary - you are not penalised for declining non-essential cookies
- Informed - clear information is provided about what each category collects and why
- Current and specific - consent is obtained for defined purposes and is not used for unrelated activities
- Capable of being withdrawn - preferences can be changed at any time
4.3 Withdrawing or Changing Consent
A persistent Cookie Settings link is available in the footer of every page on the website. This link can be used at any time to review, update or withdraw consent for any non-essential cookie category. Withdrawing consent does not affect the lawfulness of any processing that occurred before withdrawal.
5. Tracking Pixels and Third-Party Technologies
Third-party tracking pixels and similar technologies may be used for analytics and marketing purposes. These tools may collect information such as IP addresses, device identifiers and behavioural data.
In line with OAIC guidance on tracking pixels, the following measures apply:
- Due diligence is conducted on third-party pixel configurations before deployment
- Data minimisation principles are applied to limit what is collected
- The specific purpose of each pixel or tracking script is documented
- Tracking scripts are not activated before consent is recorded
- Specific disclosure about tracking technologies is provided in this policy
Where tracking pixels are active on page entry, this is notified through the consent banner before any personal information is collected.
Questions about specific third-party tools in use can be directed to the contact channels set out in Section 9.
6. Personal Information Collected via Cookies
Some cookies and tracking technologies collect personal information as defined under the Privacy Act 1988. This may include IP addresses, device identifiers, location data derived from IP and records of your activity on the website.
Where cookie-derived data constitutes personal information, it is handled in accordance with the Privacy Policy and the APPs. This includes obligations regarding transparency, purpose limitation, data security and your right to access or correct information held about you.
Analytical data collected via cookies is treated as personal information only where you are reasonably identifiable from that data. Where data is genuinely de-identified, it falls outside the scope of the Privacy Act.
7. Managing Cookies Through Your Browser
In addition to the consent controls provided on the website, most browsers allow cookie preferences to be managed directly. Browser settings can typically be configured to:
- Block all cookies
- Block third-party cookies only
- Delete existing cookies
- Notify you before a cookie is set
Instructions for managing cookies vary by browser. Refer to the relevant browser help documentation for specific steps.
Blocking essential cookies may affect the functionality of the website, including the ability to log in, complete transactions or access certain features. Some analytics data may continue to be collected through tools such as Google Analytics even when browser-level cookie preferences are set to reject all cookies. For more complete management of preferences, both browser settings and on-site consent controls should be used.
8. Cross-Border Disclosure
Some third-party services used in connection with cookies and tracking technologies may process data in countries outside Australia. Where cookie-derived personal information is disclosed to overseas recipients, the requirements of APP 8 in relation to cross-border disclosure of personal information apply.
Where consent is obtained for disclosures of a particular kind to the same overseas recipient on an ongoing basis, information about the potential consequences of that disclosure is provided at the time consent is sought.
9. Contact
Questions about this Cookie Policy, requests to exercise privacy rights or concerns about the handling of cookie-derived data can be submitted through the official contact channels listed on the website of The Star Brisbane Casino.
For complaints about the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Updates to This Policy
This Cookie Policy is reviewed and updated periodically to reflect changes in practices, technology or regulatory requirements. The current version of the policy is made available on the website. Where changes are material, notification will be provided through the consent banner or another appropriate mechanism on the next visit to the site.